Support

How can we help you today?

Please select which service you require support for

TV

Internet

Business

Email

Telephone

Accounts and Billing

TV Support

We have compiled a list of frequently asked questions regarding our TV bouquets and add ons. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

General

You can visit any of our showrooms and sign up for a TV subscription. Our installation team will arrange an appointment at your convenience to set up your TV service to allow you to enjoy our TV service as soon as possible.

Categories: General, Internet, TV

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Intelvision is not liable to refund for service interruptions. However, we will review service interruptions on a case-by-case basis in special circumstances.

Intelvision provides a one year warranty period on set-top boxes and modems except in the event of physical damage, natural disaster, theft or fire.

Categories: General, Internet, TV

Intelvision has three showrooms in Victoria, Providence and Grande Anse, Praslin – Find Us

Our normal opening hours are

Monday to Friday – 8.15am to 4.45pm
Saturday – 8.15am to 11.45am

Our call-centre is open every day from 8.30am to 10.30pm to solve any problems you may experience. When calling please ensure that you have your account and contact number handy as well as the details of the problem you are facing so that we can resolve any issues as quickly as possible.

In cases where the problem cannot be resolved by our call-centre agent, a member of our technical team will be scheduled to assist you within 72 hours of your call.

Intelvision provides Internet and TV services.

Categories: General, Internet, TV

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Internet Support

We have compiled a list of frequently asked questions regarding our unlimited and capped internet packages. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

General

You can visit any of our showrooms and sign up for a TV subscription. Our installation team will arrange an appointment at your convenience to set up your TV service to allow you to enjoy our TV service as soon as possible.

Categories: General, Internet, TV

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Intelvision is not liable to refund for service interruptions. However, we will review service interruptions on a case-by-case basis in special circumstances.

Intelvision provides a one year warranty period on set-top boxes and modems except in the event of physical damage, natural disaster, theft or fire.

Categories: General, Internet, TV

Intelvision has three showrooms in Victoria, Providence and Grande Anse, Praslin – Find Us

Our normal opening hours are

Monday to Friday – 8.15am to 4.45pm
Saturday – 8.15am to 11.45am

Our call-centre is open every day from 8.30am to 10.30pm to solve any problems you may experience. When calling please ensure that you have your account and contact number handy as well as the details of the problem you are facing so that we can resolve any issues as quickly as possible.

In cases where the problem cannot be resolved by our call-centre agent, a member of our technical team will be scheduled to assist you within 72 hours of your call.

Intelvision provides Internet and TV services.

Categories: General, Internet, TV

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Corporate Support

We have compiled a list of frequently asked questions regarding our corporate packages. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

General

You can visit any of our showrooms and sign up for a TV subscription. Our installation team will arrange an appointment at your convenience to set up your TV service to allow you to enjoy our TV service as soon as possible.

Categories: General, Internet, TV

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Intelvision is not liable to refund for service interruptions. However, we will review service interruptions on a case-by-case basis in special circumstances.

Intelvision provides a one year warranty period on set-top boxes and modems except in the event of physical damage, natural disaster, theft or fire.

Categories: General, Internet, TV

Intelvision has three showrooms in Victoria, Providence and Grande Anse, Praslin – Find Us

Our normal opening hours are

Monday to Friday – 8.15am to 4.45pm
Saturday – 8.15am to 11.45am

Our call-centre is open every day from 8.30am to 10.30pm to solve any problems you may experience. When calling please ensure that you have your account and contact number handy as well as the details of the problem you are facing so that we can resolve any issues as quickly as possible.

In cases where the problem cannot be resolved by our call-centre agent, a member of our technical team will be scheduled to assist you within 72 hours of your call.

Intelvision provides Internet and TV services.

Categories: General, Internet, TV

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Email Support

We have compiled a list of frequently asked questions regarding our email support. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

General

You can visit any of our showrooms and sign up for a TV subscription. Our installation team will arrange an appointment at your convenience to set up your TV service to allow you to enjoy our TV service as soon as possible.

Categories: General, Internet, TV

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Intelvision is not liable to refund for service interruptions. However, we will review service interruptions on a case-by-case basis in special circumstances.

Intelvision provides a one year warranty period on set-top boxes and modems except in the event of physical damage, natural disaster, theft or fire.

Categories: General, Internet, TV

Intelvision has three showrooms in Victoria, Providence and Grande Anse, Praslin – Find Us

Our normal opening hours are

Monday to Friday – 8.15am to 4.45pm
Saturday – 8.15am to 11.45am

Our call-centre is open every day from 8.30am to 10.30pm to solve any problems you may experience. When calling please ensure that you have your account and contact number handy as well as the details of the problem you are facing so that we can resolve any issues as quickly as possible.

In cases where the problem cannot be resolved by our call-centre agent, a member of our technical team will be scheduled to assist you within 72 hours of your call.

Intelvision provides Internet and TV services.

Categories: General, Internet, TV

Load More

Telephone Support

We have compiled a list of frequently asked questions regarding our telephone service. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

General

You can visit any of our showrooms and sign up for a TV subscription. Our installation team will arrange an appointment at your convenience to set up your TV service to allow you to enjoy our TV service as soon as possible.

Categories: General, Internet, TV

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Intelvision is not liable to refund for service interruptions. However, we will review service interruptions on a case-by-case basis in special circumstances.

Intelvision provides a one year warranty period on set-top boxes and modems except in the event of physical damage, natural disaster, theft or fire.

Categories: General, Internet, TV

Intelvision has three showrooms in Victoria, Providence and Grande Anse, Praslin – Find Us

Our normal opening hours are

Monday to Friday – 8.15am to 4.45pm
Saturday – 8.15am to 11.45am

Our call-centre is open every day from 8.30am to 10.30pm to solve any problems you may experience. When calling please ensure that you have your account and contact number handy as well as the details of the problem you are facing so that we can resolve any issues as quickly as possible.

In cases where the problem cannot be resolved by our call-centre agent, a member of our technical team will be scheduled to assist you within 72 hours of your call.

Intelvision provides Internet and TV services.

Categories: General, Internet, TV

Load More

Accounts & Billing

We have compiled a list of frequently asked questions regarding accounts and billing. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

General

You can visit any of our showrooms and sign up for a TV subscription. Our installation team will arrange an appointment at your convenience to set up your TV service to allow you to enjoy our TV service as soon as possible.

Categories: General, Internet, TV

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Intelvision is not liable to refund for service interruptions. However, we will review service interruptions on a case-by-case basis in special circumstances.

Intelvision provides a one year warranty period on set-top boxes and modems except in the event of physical damage, natural disaster, theft or fire.

Categories: General, Internet, TV

Intelvision has three showrooms in Victoria, Providence and Grande Anse, Praslin – Find Us

Our normal opening hours are

Monday to Friday – 8.15am to 4.45pm
Saturday – 8.15am to 11.45am

Our call-centre is open every day from 8.30am to 10.30pm to solve any problems you may experience. When calling please ensure that you have your account and contact number handy as well as the details of the problem you are facing so that we can resolve any issues as quickly as possible.

In cases where the problem cannot be resolved by our call-centre agent, a member of our technical team will be scheduled to assist you within 72 hours of your call.

Intelvision provides Internet and TV services.

Categories: General, Internet, TV

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Find us

Why not visit us at one of our customer showrooms?

Contact Us

Addresses

Providence, MaheCapital City, VictoriaPension Fund Building, Praslin

Email

support@intelvision.scsales@intelvision.sc

Phone

Support: 4414243Sales: 4424244Commercial: 4414245Billing: 4414246