Support

How can we help you today?

Please select which service you require support for

TV

Internet

Business

Email

Telephone

Accounts and Billing

TV Support

We have compiled a list of frequently asked questions regarding our TV bouquets and add ons. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

Accounts

Yes you can, as long you get written authorisation from the building owner or landlord before purchasing any subscription.

Categories: Accounts, Internet, TV

Please visit the TV bouquets page on our website for more information – TV Bouquets

Categories: Accounts, TV

Go to www.icare.sc and log in using your details provided when you subscribed to our services. Go to Account Summary and click on your Internet package link to see your Internet usage. You can also change your iCare password and personal account details on the iCare website.

Categories: Accounts, Internet

Our accounts have are prepaid on a monthly basis and cannot be suspended.

Category: Accounts

Our Internet and TV packages are prepaid services, so payment has to be made before starting the subscription.

Categories: Accounts, Internet, TV

You can upgrade your package during the month, but you cannot downgrade your package until the monthly subscription has ended.

Category: Accounts

Services can be paid online by visiting www.icare.sc – logging in with your credentials and accessing the online payment section.

Category: Accounts

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

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Internet Support

We have compiled a list of frequently asked questions regarding our unlimited and capped internet packages. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

Accounts

Yes you can, as long you get written authorisation from the building owner or landlord before purchasing any subscription.

Categories: Accounts, Internet, TV

Please visit the TV bouquets page on our website for more information – TV Bouquets

Categories: Accounts, TV

Go to www.icare.sc and log in using your details provided when you subscribed to our services. Go to Account Summary and click on your Internet package link to see your Internet usage. You can also change your iCare password and personal account details on the iCare website.

Categories: Accounts, Internet

Our accounts have are prepaid on a monthly basis and cannot be suspended.

Category: Accounts

Our Internet and TV packages are prepaid services, so payment has to be made before starting the subscription.

Categories: Accounts, Internet, TV

You can upgrade your package during the month, but you cannot downgrade your package until the monthly subscription has ended.

Category: Accounts

Services can be paid online by visiting www.icare.sc – logging in with your credentials and accessing the online payment section.

Category: Accounts

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

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Corporate Support

We have compiled a list of frequently asked questions regarding our corporate packages. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

Accounts

Yes you can, as long you get written authorisation from the building owner or landlord before purchasing any subscription.

Categories: Accounts, Internet, TV

Please visit the TV bouquets page on our website for more information – TV Bouquets

Categories: Accounts, TV

Go to www.icare.sc and log in using your details provided when you subscribed to our services. Go to Account Summary and click on your Internet package link to see your Internet usage. You can also change your iCare password and personal account details on the iCare website.

Categories: Accounts, Internet

Our accounts have are prepaid on a monthly basis and cannot be suspended.

Category: Accounts

Our Internet and TV packages are prepaid services, so payment has to be made before starting the subscription.

Categories: Accounts, Internet, TV

You can upgrade your package during the month, but you cannot downgrade your package until the monthly subscription has ended.

Category: Accounts

Services can be paid online by visiting www.icare.sc – logging in with your credentials and accessing the online payment section.

Category: Accounts

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Load More

Email Support

We have compiled a list of frequently asked questions regarding our email support. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

Accounts

Yes you can, as long you get written authorisation from the building owner or landlord before purchasing any subscription.

Categories: Accounts, Internet, TV

Please visit the TV bouquets page on our website for more information – TV Bouquets

Categories: Accounts, TV

Go to www.icare.sc and log in using your details provided when you subscribed to our services. Go to Account Summary and click on your Internet package link to see your Internet usage. You can also change your iCare password and personal account details on the iCare website.

Categories: Accounts, Internet

Our accounts have are prepaid on a monthly basis and cannot be suspended.

Category: Accounts

Our Internet and TV packages are prepaid services, so payment has to be made before starting the subscription.

Categories: Accounts, Internet, TV

You can upgrade your package during the month, but you cannot downgrade your package until the monthly subscription has ended.

Category: Accounts

Services can be paid online by visiting www.icare.sc – logging in with your credentials and accessing the online payment section.

Category: Accounts

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Load More

Telephone Support

We have compiled a list of frequently asked questions regarding our telephone service. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

Accounts

Yes you can, as long you get written authorisation from the building owner or landlord before purchasing any subscription.

Categories: Accounts, Internet, TV

Please visit the TV bouquets page on our website for more information – TV Bouquets

Categories: Accounts, TV

Go to www.icare.sc and log in using your details provided when you subscribed to our services. Go to Account Summary and click on your Internet package link to see your Internet usage. You can also change your iCare password and personal account details on the iCare website.

Categories: Accounts, Internet

Our accounts have are prepaid on a monthly basis and cannot be suspended.

Category: Accounts

Our Internet and TV packages are prepaid services, so payment has to be made before starting the subscription.

Categories: Accounts, Internet, TV

You can upgrade your package during the month, but you cannot downgrade your package until the monthly subscription has ended.

Category: Accounts

Services can be paid online by visiting www.icare.sc – logging in with your credentials and accessing the online payment section.

Category: Accounts

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Load More

Accounts & Billing

We have compiled a list of frequently asked questions regarding accounts and billing. Please browse through the commonly asked questions to see if any of the FAQs answer any questions you may have.

Accounts

Yes you can, as long you get written authorisation from the building owner or landlord before purchasing any subscription.

Categories: Accounts, Internet, TV

Please visit the TV bouquets page on our website for more information – TV Bouquets

Categories: Accounts, TV

Go to www.icare.sc and log in using your details provided when you subscribed to our services. Go to Account Summary and click on your Internet package link to see your Internet usage. You can also change your iCare password and personal account details on the iCare website.

Categories: Accounts, Internet

Our accounts have are prepaid on a monthly basis and cannot be suspended.

Category: Accounts

Our Internet and TV packages are prepaid services, so payment has to be made before starting the subscription.

Categories: Accounts, Internet, TV

You can upgrade your package during the month, but you cannot downgrade your package until the monthly subscription has ended.

Category: Accounts

Services can be paid online by visiting www.icare.sc – logging in with your credentials and accessing the online payment section.

Category: Accounts

Billing detail changes can be made by visiting our offices and providing the necessary documentation.

Categories: Accounts, General

Load More

Find us

Why not visit us at one of our customer showrooms?

Contact Us

Addresses

Providence, MaheCapital City, VictoriaPension Fund Building, Praslin

Email

support@intelvision.scsales@intelvision.sc

Phone

Support: 4414243Sales: 4414244Commercial: 4414245Billing: 4414246